Government that serves the citizen | |
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The pressures of a dynamically changing world are transforming the public sector. Geographical boundaries are blurring both nationally and internationally, stimulating a healthy exchange of ideas and a desire to define best practice in policy-making and service provision. Institutional boundaries are breaking down, with distributed government bodies increasingly expected to work as a single entity focused on delivering seamless, consistent and personalised service to its citizens. The emphasis is on communication - between departments, between partners and with the public. |


