PARCEIROS DE NEGÓCIO

Through alliances with leading software and hardware suppliers, such as Microsoft, 3Com and many others, NEC Philips draws on ‘best-of-breed’ applications to enable customers to take advantage of third-party solutions and facilitate their integration within the data network and business applications. 

Development Partners

At NEC Philips Unified Solutions, our mission is to provide customised, best-of-breed, total communications solutions. To this end, we actively seek out strong partners with in-depth knowledge and experience in the lines of business we support: Healthcare, Hospitality, Education, Government, Utilities, Financial Services, and Manufacturing. Together we create winning teams, always with the aim of better serving our customers.

Providing service and support to our customers is equally important. NEC Philips's network of national sales organisations tailors products and services to local needs and our partners must be able to provide the same level of local support. This means that, while the partners may differ from country to country, their quality standards won't.

The SOPHO Care program (CTI application recommended experts) is a co-operation program for partner companies building telephony-integrated applications based on SOPHO Open Interfaces, such as CSTA and TAPI. Its aim is to support Independent Software Vendors, System Integrators and Equipment Vendors in the integration and promotion of performance-enhancing applications with Philips SOPHO platforms.

The Care program establishes procedures and creates the appropriate framework for achieving the desired technical and commercial co-operation. It consists of two levels:

Solution\ partners

The following companies are partner with PBC in the creation of effective and maintainable solutions for our customers:

ADLON Datenverarbeitung GmbH   CTI middleware server, Desktop CTI solution   http://www.adlon.de Albersfelder Strasse 30 88213 Ravensburg Germany ALCEO   Contact Centres, TeleSmart desktop CTI   http://www.alceo.com Santa Croce 917 30135 Venezia Italy AltaLine Technologies N.V.   Call Studio desktop CTI   http://www.altaline.com Vunt 9 3220 Holsbeek (Leuven) Belgium Altitude Software (EasyPhone)   Contact Centers   http://www.altitude.com Av. Combatentes nº 43 - 8 Floor 1600-042 Lisbon Portugal ALVA B.V.   Braille displays and software   http://www.alva-bv.nl Leemansweg 51 6827 BX Arnhem Netherlands Apropos Technology Ltd. UK   Contact Centers   http://www.apropos.com Keystone Place, Sefton Park . SL2 4JS Stoke Poges, Buckinghamshire United Kingdom APS Nederland   Healthcare applications   http://www.aps-nl.com Ekkersrijt 1304 5692 AH Son Netherlands Authensis AG für Kommunikation Contact Centres   http://www.authensis.de Lindwurmstrasse 80 D-80337 Muenchen Germany Bell Comms   NottinghamLane 42 Nt128th Nottingham United Kingdom Brilliant Hotelsoftware (formerly Citadel Hospitality Automation)   Hotel Property Management Systems   http://www.mybrilliant.net Landjuweel 40 3905 PH Veenendaal Netherlands BTS Ltd Call Logger, Managed Service Call Reporting, Phoneware Web/SQL Server   http://www.bts.co.uk BTS House, Manor Road 69-73 SM6 0DD Wallington, Surrey United Kingdom Cetecom   Call Centres, Call accounting   http://www.cetecom.es C/ Severo Ochoa 2 Campanillas 29590 Malaga Spain Charmed Telephone Integration BV   CTI-database integration   http://www.charmed.nl Wattstraat 46 2171TR Sassenheim Netherlands CIM Systems Communications Control Systems for Public Safety   http://www.cimsystems.co.uk Ross House, Kempson Way, Suffolk Business Park . IP32 7AR Bury St Edmunds United Kingdom CLB Benelux BV     www.clb-benelux.nl Ramgatseweg 17 4941 VN Raamsdonksveer Netherlands Computertel   www.computertel.co.uk Bath Street 53 DA11 0DF Gravesend United Kingdom ComTelco Benelux NV   Hospitality Communication Management Systems   http://www.comtelco.com Derbystraat 233 Maaltecenter Block C 9051 Gent Belgium Cycos AG   Voicemail, Fax, SMS and Unified Messaging, CTI   http://www.cycos.com Joseph-von-Fraunhofer-Str. 7 52477 Alsdorf Germany Datatal AB PBX-integrated IVR system with queueing, ACD, Voice Mail, booking system   http://www.datatal.se Södra Kyrkogatan 3 S-621 56 Visby Sweden DirActive BV     www.diractivebv.com Aresstraat 5-04 5048 DC Tilburg Netherlands Direction Systems Ltda.   Billing and accounting systems   http://www.direction.com.br Av. Agamenon Magalhães 2615 13. Andar 50050-290 Boa Vista - Recife - PE Brasil Fidelio Cruise Software GmbH   Hotel Property Management Systems on board cruise ships   http://www.fcruise.com Borselstrasse 16c 22765 Hamburg Germany Genesys Europe   Middleware for distributed Call Centres   http://www.Genesyslab.com Mulberry Business Park, Fishponds Road . RG41 2GY Wokingham, Berkshire United Kingdom IBS Technology & Services Messenger@Net solutions   http://www.ibsts.be Xavier De Cocklaan 70 B-9830 Sint-Martens-Latem Belgium INAX AG Alarm management   http://www.inax.ch Sumpfstrasse 26, 6312 Steinhausen 6301 Zug Switzerland Intel Corporation (formerly Dialogic Corporation)   CTI middleware for networked PBX solutions   http://www.dialogic.com Eskdale Road, Winnersh Triangle - RG41 5TS Reading United Kingdom Interactive Intelligence, S.A.R.L Multi-channel customer interaction management software   http://www.inin.com Rue des Allumettes 5 13090 Les Bureaux de l'Arche, Aix-en-Provence France Lundalogik AB   Customer Relationship Management software   http://www.lundalogik.se Dalbyvägen 5 224 60 Lund Sweden Magnetic North Software Ltd.   Contact Centre and Quality Monitoring solutions   http://www.magneticnorth.co.uk Dominus Way, Meridian Business Park 4 LE3 2RP Leicester United Kingdom Micro Plus Software Ltd   Telecommunication management systems   http://www.tollring.com Continental House, Sunleigh Road 497 HA0 4LY Alperton, Middlesex United Kingdom Micros Fidelio Software GmbH & Co KG   Hotel Property Management Systems   http://www.fidelio.com Europadamm 2-6 41460 Neuss Germany Miralix A/S. Operator integrated Mail/Calendar, CTI PC switchboard (CC50)   http://www.miralix.com Hældagervej 165 DK-7120 Vejle E Denmark Netwise AB CTI workgroup productivity and contact center systems   http://www.netwisecorp.com Svärdvägen 23 S-182 12 Danderyd Sweden NICE Systems Ltd. Voice logging and Quality Management solutions   http://www.nice.com Hapnina Street 8 43107 Ra'anana Israel Noetica Ltd.   Callflow and Customer Relationship Management (CRM), Contact Centres   http://www.noetica.com St Johns Hill 7-11 SW11 1TN London United Kingdom Novatec Kommunikationstechnik Gmbh   ISDN splitter equipment   http://www.novatec.de Hermannstraße 19-21 D-33102 Paderborn Germany NW Gruppen as   Haeldagervej 165 7120 Vejle Denmark Onyx® Software Corp, EMEA office   Enterprise wide Customer Relationship Management software   http://www.onyx.com Trinity Court, Wokingham road . RG42 1PL Bracknell United Kingdom Opera Netcenter Srl     www.operanetcenter.it Strada4 PalazzoA10 20090 Assago Italy Pallas Informatik   Develop CTI-solutions for taxi companies.   www.pallas.dk AllerødStationsvej 2D DK3450 Allerød Denmark Patientline B.V.   Hospital bedside Communication and Entertainment services   http://www.patienline.nl De Wetering 127 Oosterhout Netherlands Saab Tech   Military Command and Control systems   http://www.saabtech.se Nettovägen 6 S-175 88 Järfälla Sweden Skymax Technologies LLP     Republic Square 15 050013 Almaty Kazachstan Softing Europe S.A.   Alarming, Remote management, Hotel management, Accounting   http://www.softingeurope.com Rue de l’EAU 18 L-1449 Luxembourg Luxemburg TeleData Technology Inc. Voice Mail   http://www.teledatatechnology.com Broadway 373 NY 10013 New York United States of A. Teledex, Europe office Hospitality telephone sets   http://www.teledex.com Geralds Way 3 GL6 8FJ Chalford, Stroud, Gloucestershire United Kingdom Thales Contact Solutions   Voice Recording, Agent Assessment and Call Centre software   http://www.thales-cs.com Tollbar Way, Hedge End . SO30 2ZP Southampton United Kingdom Trio Information Systems AB   Attendant call- and message handling solutions   http://www.trio.com Eriksgatan 117 113 85 Stockholm Sweden Vigil Health Management   Dementia patient monitoring   http://www.vigilhealth.com Oak Street 3335-V V8X 1R2 Victoria, BC Canada Visionutveckling AB   Independent Software Vendor, Consultant.   www.visionutv.se Gaerdesvagen 1 444 31 Stenungsund Sweden Vocalcom Benelux Contact Centres   http://www.Vocalcom.com Leuvensesteenweg 658 1030 Brussel Belgium VRC Telecom BV   Communication Emergency Notifying Systems and other CTI solutions   http://www.vrctelecom.nl Hammerstraat 18 8161 AH Epe Netherlands Wicom Communications b.v.   IP based call center solutions and corporate voice communication solutions   http:\\www.wicom.com Queens Tower, Delflandlaan 1 1062 EA Amsterdam Netherlands