ENROLMENT PROCEDURES AND POLICIES

To make the course enrolment process clear and easy for our customers, we have designed a form for course-related communication. This form can be found in the back of this training guide. The entire procedure consists of two steps:

Step 1

Check the scheduled courses information.

Step 2

Enrolment of students to classes.
Before sending an enrolment it is strongly recommended that you check that the student meets the prerequisites required for a particular course. This will avoid disappointments with regard to expectations and ability to perform well during the course.

Enrolment can take place up until days prior to commencement of the course, pending availability, using the Student Enrolment Form. The Microsoft Learning Centre will reply by fax with the Student Enrolment Form.

There are three possibilities:

• Space is available. Confirmation will be sent.
• Course or hotel are fully booked. Student is put on waiting list.
  No confirmation will be sent unless both course and hotel can be confirmed.
• Student is rejected.
  Student does not meet the prerequisites. Alternative advice will be given.
  Cancellations and fees

Cancellations and fees

Up until two weeks before the start of the class, either party can cancel a participant from a class due to unforeseen circumstances. No costs are involved, if you inform us in time by fax or e-mail. Only written cancellations are accepted.

A cancellation within two weeks is charged the fee for the first day of tuition (€ 395). A no show (no cancellation prior to start of the course) is charged the full cost of the entire course.

The Microsoft Learning Centre reserves the right to cancel any course at any time due to insufficient enrolment or lack of resources.

Hotel reservations

Hotel reservations will be made on your behalf as per your request in writing as entered on the enrolment form. Preferences can never be guaranteed, but every effort will be made.

Payment of the hotel bill is the sole responsibility of the student, unless special arrangements are made beforehand. In the event we are notified of a no-show at the hotel, the customer will be forwarded the bill from the hotel. The customer remains responsible for hotel and personal expenses of the student. General information about hotels in Hilversum is available from the Training Administration.

How to get to Hilversum

From Amsterdam Schiphol Airport trains depart to Hilversum and Utrecht every 15 minutes.

Course hours

The course hours are from 9.00 AM to 5.00 PM, unless otherwise stated on your invitation. On the first day, participants should report at the NEC Philips Unified Solutions reception.

A course may end earlier on the last day, depending on the progress that has been made. 

 

Student Enrolment Form (pdf)

Please note that enrolment is only possible by faxing a filled out and signed enrolment form to the Microsoft Learning Centre of NEC Philips Unified Solutions in Hilversum.